In the event, If there is an error in the Services provided by us, we may refund the Entry Fee, provided the reasons are genuine and proved after investigation by Khiladiadda.
Please read the rules of each game and Contest before participating.
We do not cancel participation once entered in any vertical i.e, Card games, Fantasy games, Esports or any casual games, however, in case of exceptional circumstances wherein the fault may lie with the payment gateway or from Our side, We may cancel your participation on request and refund the Entry Fee to You within a reasonable amount of time and the refund will be inititated in the source wallet i.e deposit, winnings, bonus wallet.
In case we cancel your participation in any Mobile Game or Contest as a result of any technical issue, We will return your Entry Fee to you within a reasonable amount of time for You to redeem the same by playing other Contests on KHILADI ADDA.
We will try Our best to create the best user experience for You. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payments made through a payment gateway, payment refunds will be made to the source account.